Frequently Asked Questions
Frequently Asked Questions (FAQ)
Q: What services does Sacramento Limousines Unlimited offer?
A: We provide premium, pre-arranged luxury chauffeured transportation throughout Northern California. Our services include:
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Airport transportation (SMF, SFO, OAK, and private aviation/FBOs)
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Corporate and executive transportation
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Special events and concerts
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Weddings and wedding-related transportation
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Wine tours and custom day charters
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Group transportation for small and large parties
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Non Emergency medical transportation
Our fleet focuses on high-end luxury sedans, SUVs, Limousines and executive vehicles designed for comfort, reliability, and a first-class experience.
Q: Where does your company operate?
A: We are based in Sacramento and proudly serve the greater Sacramento region and surrounding Northern California destinations, including Napa, Sonoma, Lodi, Amador, the Bay Area, and beyond. Long-distance trips are welcome and quoted accordingly. All services are pre-arranged.
Q: How do I book your services?
A: Booking is simple and secure. Clients may reserve service by:
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Requesting a quote and booking online at www.SacLimo.com
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Calling or texting our reservations team at 916.863.5555
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Emailing our office at Info@Saclimo.com
Our reservations team is available 7 days a week to assist with quotes, vehicle selection, and logistics.
Q: Do you offer online reservations?
A: Yes. Our website offers a secure online quoting and booking system available 24/7. Quotes are not reserved until a booking is confirmed with payment authorization.
Q: Are your chauffeurs professional and experienced?
A: Absolutely. Our chauffeurs are experienced, professionally trained, and held to the highest standards of safety, discretion, and service. They are punctual, well-dressed, and focused on providing a smooth, comfortable, and stress-free experience.
Q: Are your vehicles clean and well maintained?
A: Yes. Our vehicles are meticulously cleaned and maintained inside and out before every service. We take great pride in operating one of the cleanest and most well-kept luxury fleets in the Sacramento region—exceeding the standards of typical rideshare services and many black car operators.
Each vehicle is professionally detailed prior to leaving our facility, including thorough interior cleaning and exterior polishing. Our fleet is ceramic coated to maintain a high-gloss finish, protect paintwork, and ensure a consistently refined appearance. Vehicles are inspected regularly and serviced proactively so they arrive not only spotless, but mechanically sound, comfortable, and presentation-ready for every client.
Our commitment to cleanliness and maintenance is part of our broader promise to deliver a premium, professional transportation experience—every trip, without exception.
Q: Do you offer group transportation?
A: Yes. We specialize in both small and large group transportation. Whether you’re coordinating corporate travel, a wedding, a wine tour, or a special event, we can recommend the appropriate vehicle and service level to match your needs.
Q: Can you help plan wine tours or wedding transportation?
A: Yes. We regularly assist with wedding transportation planning, detailed timelines, and multi-location logistics throughout Sacramento and Northern California. Our goal is to ensure transportation is seamless, punctual, and professionally managed so you can focus on enjoying your wedding day without added stress.
For wine tours, Northern California wine country—including Napa Valley, Sonoma, Lodi, Amador County, El Dorado Hills, and surrounding regions—offers hundreds of wineries and tasting destinations. Most clients prefer to plan their own wine tour itinerary to ensure they visit the wineries that best match their tastes and interests. Our professional chauffeurs are highly knowledgeable about local wine regions and are happy to provide recommendations, adjust routes, or accommodate itinerary changes when time and logistics allow.
Q: Do you accommodate special requests or custom transportation needs?
A: Yes. We understand that every client and event is unique. Special requests and custom itineraries can often be accommodated with advance notice. Please let us know your needs during the quoting process so we can tailor the service appropriately.
Q: Do your vehicles use traffic-enabled GPS?
A: Yes. All vehicles are equipped with live traffic-enabled GPS systems. This allows our chauffeurs to proactively navigate traffic conditions and select the most efficient routes possible, particularly for time-sensitive airport and corporate transportation.
Q: Do you require a deposit or credit card authorization?
A: Yes. All reservations require a valid credit card authorization or a prepaid, non-refundable deposit at the time of booking. This secures your vehicle, chauffeur, and reserved time exclusively for your service.
Q: When is payment processed?
A: Payment terms vary by vehicle type and are outlined in full in our rental agreement.
For limousine reservations, a 50% non-refundable deposit is required at the time of booking, with the remaining balance typically charged during the week of service.
For sedans and SUVs, a 50% deposit is required, with the remaining balance usually processed the week of the reservation; in some cases, full payment may be collected at the time of booking based on demand.
All reservations must be paid in full prior to the start of service. Timely payment secures your vehicle and chauffeur. Failure to complete payment as scheduled may result in cancellation of the reservation.
Additional charges—such as overtime, tolls, parking, cleaning fees, damage, or other incidentals—will be applied to the payment method on file in accordance with our rental agreement.
For complete details, clients should review the full Rental Agreement Terms and Conditions provided with their quote and booking confirmation.
Q: Do you offer service outside normal business hours?
A: Yes. We provide pre-arranged transportation 24 hours a day, 7 days a week, 365 days a year. While our reservations office may be closed after hours or on holidays, online booking and email inquiries are always available, and our dispatch team remains operational.
Advance reservations are strongly recommended to ensure availability and avoid premium or last-minute pricing.
Q: What sets Sacramento Limousines Unlimited apart from rideshare services?
A: The difference is substantial:
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Pre-Arranged, Guaranteed Service: Your vehicle and chauffeur are reserved specifically for you—no cancellations, surge pricing, or uncertainty.
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Professional Chauffeurs: Our chauffeurs are career professionals, not gig workers.
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Luxury Fleet: Immaculate, high-end vehicles designed for comfort, privacy, and presentation.
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Punctuality & Reliability: Timeliness is a standard, not a goal.
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Personalized Service: Tailored itineraries, special events expertise, and attentive coordination.
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Peace of Mind: Fully licensed, insured, and compliant transportation operated to professional standards.
This is not a substitute for rideshare—it is a higher class of transportation.
Q: Do you offer discounts?
A: We do not offer discounts. Our pricing reflects the value, professionalism, reliability, and level of service we consistently deliver. Clients choose us because they want a premium experience and dependable transportation—not the lowest price.
Q: Why is professional airport transportation more expensive than rideshare?
A: Our airport services include pre-arranged scheduling, professional chauffeurs, real-time flight monitoring, dedicated vehicles, and guaranteed pickup—especially valuable at congested airports like SMF, where parking limitations and ongoing construction make self-driving and rideshare unreliable. The added value is convenience, reliability, and peace of mind.
Airport Transportation FAQ (SMF & SFO)
Q: Do you provide airport transportation to and from SMF and SFO?
A: Yes. We provide pre-arranged luxury airport transportation to and from Sacramento International Airport (SMF) and San Francisco International Airport (SFO), as well as other regional and private airports throughout Northern California. Service is available for individuals, families, and groups.
Q: Why choose professional airport transportation instead of driving or rideshare?
A: Professional airport transportation offers reliability, convenience, and peace of mind. At busy airports such as SMF and SFO, clients often face limited parking, ongoing construction, traffic congestion, surge pricing, and rideshare delays. Our pre-arranged service ensures your chauffeur is scheduled in advance, monitors traffic and flight activity, and arrives on time—eliminating uncertainty on travel days.
Q: Do you monitor flight delays and arrival times?
A: Yes. We monitor scheduled arrival times for inbound flights associated with your reservation. This allows our chauffeurs and dispatch team to anticipate delays and adjust arrival timing accordingly for standard commercial flights.
Q: Where will my chauffeur meet me at the airport?
A: Pickup details are provided in advance of your trip and vary by airport and service type. For SMF and SFO, chauffeurs typically meet passengers at designated commercial pickup areas unless a meet-and-greet or private aviation pickup has been arranged.
Q: Is airport service available early in the morning or late at night?
A: Yes. Airport transportation is available 24 hours a day, 7 days a week, by advance reservation. Early morning departures and late-night arrivals are common and handled regularly by our team.
Q: How far in advance should I book airport transportation?
A: We strongly recommend booking as early as possible, especially for SFO trips, early-morning departures, holidays, and peak travel periods. Advance reservations ensure vehicle availability and help avoid premium or last-minute pricing.
Q: Do you offer airport transportation for groups or families?
A: Yes. We offer airport transportation for solo travelers, families, and groups. Our reservations team can recommend the appropriate vehicle based on passenger count, luggage requirements, and itinerary details.
Q: Is parking at SMF difficult right now?
A: Yes. Many clients choose our service specifically due to parking constraints and ongoing construction at SMF. Professional chauffeured transportation allows you to avoid parking delays, long walks, shuttle transfers, and return-trip congestion altogether.
Q: Are your airport services pre-arranged only?
A: Yes. All airport transportation is pre-arranged. This ensures your vehicle and chauffeur are reserved exclusively for your trip and eliminates the uncertainty commonly associated with on-demand transportation services.
Q: Do you provide long-distance airport transfers, such as Sacramento to SFO?
A: Yes. Long-distance airport transportation—including Sacramento to SFO and return—is one of our most frequently requested services. These trips are quoted based on distance, travel time, date, and traffic considerations.
Why Airport Clients Choose Us Instead of Rideshare
Pre-Arranged, Guaranteed Service
When you book with Sacramento Limousines Unlimited, your vehicle and chauffeur are reserved specifically for you. Unlike rideshare services, there are no last-minute cancellations, surge pricing, or uncertainty. Your transportation is scheduled, confirmed, and professionally managed in advance.
Professional Chauffeurs — Not Gig Drivers
Our chauffeurs are experienced transportation professionals, not independent gig drivers. They are trained, vetted, and held to strict standards for safety, punctuality, and professionalism. This is especially important for early-morning departures, late-night arrivals, and long-distance trips to SFO.
Reliability at Busy Airports (SMF & SFO)
Airports like SMF and SFO often experience traffic congestion, construction, limited curb access, and rideshare delays. Our pre-arranged airport service is designed to eliminate these variables, providing reliable pickup and drop-off even during peak travel times.
Clean, Well-Maintained Luxury Vehicles
Our fleet of luxury sedans and SUVs is meticulously cleaned and maintained before every trip. Clients consistently choose us for the comfort, cleanliness, and presentation that exceed typical rideshare standards.
No Parking, No Stress
Many airport clients choose us specifically to avoid parking challenges—particularly at SMF, where ongoing construction and limited availability can add unnecessary stress. We handle the drive, the timing, and the logistics so you don’t have to.
Predictable Pricing, No Surprises
Our pricing is quoted in advance based on your itinerary, vehicle type, and travel details. There is no surge pricing, no guesswork, and no unexpected charges due to traffic or demand.
Ideal for Families, Groups, and Long-Distance Transfers
From family airport runs to Sacramento-to-SFO transfers, our service is designed for comfort, luggage capacity, and reliability. We match the vehicle to your needs and coordinate the details before your travel day.
Peace of Mind
We are fully licensed and insured, operate as a professional transportation provider, and manage every trip with oversight from our dispatch and reservations teams. When airport travel matters, peace of mind matters even more.
In short: rideshare is convenient when convenience is enough.
Our clients choose us when reliability, professionalism, and a higher class of airport transportation are required.
Q: How can I contact your customer support team?
A: You may reach us by call, text, or email:
Phone: 916-485-7268
Email: Info@SacLimo.com
Website: www.SacLimo.com
Our team is happy to assist with questions, quotes, and reservations.